Question 1

Puis-je activer l'équilibrage de charge dynamique sans passer par une IQ Gateway?

Accepted Answer

Oui, vous pouvez activer l'équilibrage de charge dynamique sans passer par une IQ Gateway en utilisant un compteur Linky. Le chargeur IQ EV Charger 2 prend en charge le compteur Linky, mais cela n'est actuellement possible que par le biais d'une connexion câblée. Vous pouvez connecter le chargeur au compteur à l'aide d'un adaptateur Linky USB.Exemple d'adaptateur Linky :Exemple de convertisseur Type A vers Type C :Remarque 1: Nous ne prenons actuellement en charge que le mode historique de communication avec les compteurs. La prise en charge du mode standard sera bientôt activée.Remarque 2: Le IQ EV Charger effectue un équilibrage dynamique de la charge en fonction des données de consommation domestique relevées sur le compteur Linky. En cas d'interruption de la connexion au compteur Linky, le chargeur IQ EV Charger passe à la charge à une limite de sécurité de 8A. Dans ce cas, la charge peut être limitée à 1,8 kW. Après avoir rétabli la connexion entre le chargeur IQ EV Charger et le compteur Linky, veuillez mettre le chargeur IQ EV Charger sous tension (l'éteindre et le rallumer) pour qu'il reprenne son fonctionnement normal.

Question 2

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 3

How do I setup and use an RFID/NFC tag to authenticate charging sessions?

Accepted Answer

Purchase a tag that operates at 13.56 MHz. It needs to be ISO 14443 A/B or ISO 15693. You can even use an existing tag that follows the mentioned protocol and operates at the 13.56 MHz frequency.Register this tag with your IQ EV Charger 2 on the Enphase App. To do this, go to menu -> settings -> IQ EV Charger  -> Authentication. Follow the instructions on the app screen.You can then use the registered tag to authenticate charging sessions.Watch a video on RFID tag registration and usage (to be linked to video)

Question 4

What is Dynamic Load Balancing?

Accepted Answer

Dynamic load balancing - The IQ EV Charger 2 can adjust its charging power based on home consumption, preventing overload on the contracted per phase power/ fuse rating, protecting the home, and avoiding the need for expensive upgrades.The system monitors the overall electricity usage and compares it with the configured contracted power of the home.  If household appliances (e.g., air conditioning, ovens, or heat pumps) are consuming a lot of power, the IQ EV charger 2 automatically reduces its charging rate to prevent overloading the contracted per phase power/fuse rating.  When other appliances use less power, the charger can increase its output, ensuring the EV gets the fastest charge possible while staying within safe power limits.  Whenever the power difference is more than 200W per phase, the IQ EV Charger 2 will respond in under 30 seconds. For any larger power changes greater than 1000W per phase the response will be in less than 20 seconds.To enable dynamic load balancing, the IQ EV Charger 2 and the IQ Gateway or compatible third-party meters such as Linky/P1 needs to be connected to the same network.If you own an IQ EV Charger 2, learn how to enable dynamic load balancing for the site.Know more about Dynamic Load Balancing and the benefits for an installer and homeowner.

Question 5

How can I control access to my IQ EV Charger?

Accepted Answer

You can setup app-based and RFID based authentication with the IQ EV Charger. Go to Menu -> Settings -> Select your IQ EV Charger -> Security Allow App-based authenticationAdditionally, you can add a tag for RFID/NFC based authentication.To do this, go to menu -> settings -> IQ EV Charger  -> Authentication. Follow the instructions on the app screen.

Question 6

How do the charging modes work?

Accepted Answer

CountryType of installationEnphase productsProfilesCharging modesCharging logicUK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumStandalone--Scheduled chargingEV charges at  maximum set current during scheduled time with whichever power source is available.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, Belgium--Manual chargingEV charges at  maximum set current whenever plugged in with whichever power source is available.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumIntegratedPV onlySelf-ConsumptionGreen charging* EV charges with all the excess solar power available. * Grid power is never used.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumGreen charging + Add-on schedule* EV charges with all the excess solar power available. * During the set schedule, EV charges at  maximum set current using excess solar followed by grid power.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumScheduled chargingEV charges at  maximum set current during scheduled time with excess solar followed by grid power.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumManual chargingEV charges at  maximum set current whenever plugged in with excess solar followed by grid power.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumIntegratedPV + batterySelf-ConsumptionGreen charging* EV charges with all the excess solar power available. * Battery is used as a supplement only when the toggle is enabled.* Grid power is never used.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumGreen charging + Add-on schedule* EV charges with all the excess solar power available. * Battery is used as a supplement only when the toggle is enabled. * During the set schedule, EV charges at  maximum set current using excess solar followed by battery and grid power.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumScheduled chargingEV charges at  maximum set current during scheduled time with excess solar followed by battery and grid power.UK, France, Austria, Switzerland, Spain, Italy, Denmark, Sweden, Norway, Luxembourg, Portugal, Germany, Netherlands, BelgiumManual chargingEV charges at  maximum set current whenever plugged in with excess solar followed by grid power.Germany, Netherlands, BelgiumIntegrated PV + batteryAI Optimization(Available for countries where ENHO supports Dynamic tarriff)Smart Charging* EV is charged using a mix of excess solar, battery and grid power while maximising savings for the whole home.Germany, Netherlands, BelgiumScheduled chargingEV charges at  maximum set current during scheduled time with excess solar followed by battery and grid power.Germany, Netherlands, BelgiumManual chargingEV charges at  maximum set current whenever plugged in with excess solar followed by battery and grid power.Note: Solar charging and charging via battery are applicable only if they are available.Smart charging is currently available only in Germany, the Netherlands, and Belgium.Add-on schedule overrides the green charging algorithm to charge at the maximum set current, irrespective of the available power source, while still prioritising the available surplus solar.any device modification needs to be done when the EV is not plugged in. if done while the EV is plugged the modification will be applied in the next charging sessionBattery is not used when real-time green charging is enabled

Question 7

My EV is only charging on one phase or at low power. Why?

Accepted Answer

The IQ EV Charger 2 is built to maximise solar usage for EV charging. You can use solar to charge your EV even during cloudy days. See below for how this is possible To enable solar usage even during low light conditions, make sure you enable automatic phase switching. To do this, Menu -> Settings -> EV Charger -> Preferences -> Automatic phase switching

Question 8

My EVSE is supporting 3Phase charging, but why is my EV charging only on 2 phases?

Accepted Answer

The charging behaviour controlled by the OBC(n Board Charger) in the Electric vehicle. Some of the PHEV only support charging in Single Phase or Two Phases.Additionally some EVs though they support Three-Phase charging, they intelligently manage phase usage based on battery temperature, state of charge, or grid conditions. Ex - In cooler climates or during battery conditioning, the car may temporarily reduce phase usage.Hence recommend to check with the EV manufacturer to get clarity on the charging behaviour.Sample Linky adapter:Sample Type A to Type C converter:

Question 9

Why is my EV not charging in Green Charging  mode?

Accepted Answer

I. Please ensure your charging modes are set right. Go to Menu -> Settings -> Profile   Set the profile to Self-Consumption   Pick “Green Charging” as the charging mode   Note that under Green Charging,  EV charges with all the excess solar power available.  Battery is used as a supplement only when the toggle is enabled.Grid power is never used.If an Add-on schedule is set, it overrides the green charging algorithm to charge at the maximum set current, irrespective of the available power source, while still prioritising the available surplus solar.

Question 10

In case of the cellular SKU will the charger work both on Wi-Fi and cellular parallelly?

Accepted Answer

Yes, the charger can be connected to both Wi-Fi and Cellular at the same time. However, the Wi-Fi source will be prioritised and will be used for internet connection and in case of any Wi-Fi disconnection, the device will start using the Cellular for internet connectivity.

Question 11

Can multiple chargers be supported for a commercial use case?

Accepted Answer

Yes, multiple chargers can be installed on a single site.

Question 12

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 13

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 14

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 15

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 16

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 17

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 18

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 19

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 20

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 21

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 22

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 23

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 24

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 25

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 26

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 27

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 28

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 29

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 30

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 31

What should I do if the EV charger is not connecting/ keeps disconnecting to the WiFi or Ethernet?

Accepted Answer

When the Wi-Fi connectivity is lost, you can try reconfiguring your Wi-fi. Click on “Reconfigure Wi-Fi" once a screen like the one below appears.Alternatively, you can connect via Bluetooth and use your app to Start/Stop charging and authenticate charging sessions.  Click on Bluetooth Connect -> Continue > Done.Use video 0.53 - 1.30 - BLE_Local_Control_Flow.mp4

Question 32

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 33

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 34

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 35

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 36

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 37

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 38

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 39

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 40

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 41

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 42

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 43

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 44

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 45

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 46

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 47

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 48

For multiple chargers on commercial site, which is more preferred cellular or ethernet/wifi?

Accepted Answer

The preferred mode of connectivity will depend on the network infrastructure available at the site.

Question 49

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 50

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 51

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 52

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 53

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 54

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 55

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 56

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 57

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 58

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 59

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 60

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 61

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 62

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 63

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

Question 64

What happens if cellular connectivity is interrupted post-installation?

Accepted Answer

If cellular connectivity is interrupted post installation, the device will go offline. As a result, the user will not be able to make any changes to the charging modes to be used. However, user can connect to the device using BLE for limited functionalities like start and stop charging.To avoid such a scenario, we recommend connecting to Wi-Fi and/or Ethernet if available to ensure better network connectivity.

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