End-to-end protection
We handle the unexpected, so you can focus on your energy savings.
Enphase Care
A complete solar service plan to help keep your Enphase system running smoothly without unexpected repair costs.
Complete system coverage
Your system’s core components—Enphase microinverters, gateways, and batteries—are fully protected. Coverage includes connectivity issues and part replacements.
Panel warranty support
We handle panel manufacturer claims and install approved replacements at no cost. If a claim is denied or reimbursed, you can purchase panels separately, and we’ll take care of the installation.
No-cost service visits
If an issue can’t be fixed remotely, you’ll get an alert in the Enphase App. Call us to schedule a visit—on-site service for covered repairs is free, with no hidden fees or surprises.
24/7 expert support
Get priority access to Enphase-trained professionals who know your system inside and out. Our experts are available around the clock to help, day or night.
Continuous system monitoring
Track your system performance through the Enphase App with real-time alerts and automatic issue detection to keep everything running smoothly.
Flexible plan options
Choose between annual and 10-year coverage options, with plans starting at $399 for eligible systems.
Real experiences from homeowners with Enphase Care
Fast support from day one
After I paid for Enphase Care, they started monitoring my system right away. They spotted the problems and quickly scheduled service. The technician was efficient and told me when my system would be back up on the app. All done in 3 weeks.
Jayne Black
Arkansas
Beyond the basics
The technician was friendly and efficient and gave me recommendations about cleaning my solar panels. I really appreciated the service they gave me, once I got Enphase Care in place.
Larry Corridon
California
Quick and thorough service
The technician was courteous, timely, and had the technical skill to quickly repair and give me a complete total status check of my solar system, all part of my Enphase Care plan.
William Goad
South Carolina
Support just when I needed it
My installer stopped taking calls. Enphase Care stepped in, diagnosed, scheduled, and repaired without me playing middleman. It was a huge relief.
Richard E.
New Jersey
Worth it for peace of mind
I don’t worry about surprise repair bills anymore. If something seems off, Enphase alerts me and helps right away. Knowing I’m covered lets me focus on the savings.
Thomas A.
Texas
No bill at the door
The tech came out, replaced the part, and left me with a working system and a $0 invoice for the covered repair. That’s my kind of service call.
Regina P.
California
How it works
Getting support with Enphase Care is simple.
Issue detected
Whether we detect it or you report it, our remote experts will investigate and attempt a fix—often without needing a visit.
Easy scheduling
If an on-site visit is needed, simply call our support team to schedule a day and time that works for you.
Fast, on-site repair
If needed, an Enphase technician will visit your home to troubleshoot and replace any covered Enphase components.
Coverage that fits your system
From microinverters to batteries, Enphase Care covers it all—including service, labour, and panel warranty support.
Need help? Call +1 (888) 674-2730
System Upgrade
Get more from your solar
Upgrade your Enphase system to maximize energy production and performance.
Have questions? We’ve got answers.
If your system is already covered under a service plan from your installer, you can continue with that coverage. Enphase Care is optional and available for homeowners who don’t have an active service plan or who want manufacturer-backed support to continuously monitor their system, troubleshoot issues, and get $0 onsite labor for covered repairs.
No. Enphase Care covers Enphase components under warranty and does not void installer workmanship warranties.
We offer two Enphase Care plans to fit your needs:
- Enphase Care (annual subscription): Plans starting at $399/year, with the flexibility to renew annually.
- Enphase Care+ (10-year prepaid plan): Make a one-time payment and save $1,000 compared to annual renewals, while getting 10 years of continuous, worry-free protection.
Getting a quote is quick and easy. Simply share your site ID with us. If you don’t have it, we can find it using your service address. We’ll then send your personalized, no-obligation quote directly to your email. Plans currently start at $399/year, depending on your system configuration.
Here’s how we make the process smooth for you:
- Get a quote: We’ll prepare a tailored quote based on your system configuration.
- Select a plan: Choose the annual subscription or lock in long-term protection with Care+.
- Enroll: Once your payment is confirmed, your coverage starts right away.
- Request support: For any help or questions, you can call us at +1 (888) 674-2730.
- Enjoy worry-free ownership: Renew annually or count on 10 years of prepaid coverage. If you move, your plan may be transferable.
You can request support anytime through the Enphase App or by contacting Enphase Support. We start with remote diagnostics, and if a site visit is needed, the app will give you alerts about your system. That’s your cue to call us and schedule a visit. We handle all coordination once the appointment is set.
Call us at +1 (888) 674-2730
Enphase Care covers service and coordination for:
- Microinverters
- Gateway
- Combiner
- Communications hardware
- Batteries
- EV chargers
Enphase coordinates warranty claims with the panel manufacturer and installs approved replacements.
Some items fall outside of Enphase Care coverage, such as:
- Wiring, conduit, and junction boxes
- AC/DC disconnects, and the main service panel
- Racking, roofing, and other structural elements
- Non-Enphase or third-party equipment
If a panel looks faulty, we collect the brand, model and serial numbers from you and file the warranty request with your panel manufacturer. You’ll receive email updates during the 6–8 week review.
Once the request is approved and panels are supplied, we install them at no additional labor cost. For Enphase Care members, approved warranty repairs include $0 on-site labor. Replacement parts are supplied once the manufacturer approves the warranty replacement request.
If the manufacturer denies the request or offers a cash settlement instead of panels, you will need to purchase the replacement panels. We will still handle the installation for you. The panel warranty is provided by the manufacturer. Enphase coordinates the process but is not responsible for under-production or utility costs during the manufacturer’s review period.
For Enphase Care members, approved warranty repairs come with $0 on-site labor. Parts are supplied once the manufacturer approves the replacement. If a claim is denied, or if non-Enphase items such as racking, attachments, or third-party wiring need service, we provide a personalized quote for parts and labor and move forward only with your consent.
If the exact panel is unavailable, we may suggest a spec-matched alternative with your approval. Please note that the panel warranty is provided by the manufacturer. Enphase coordinates the process but is not responsible for under-production or utility costs during the review period.
Eligibility can vary depending on your site and region. In some cases, third-party-owned systems may not qualify. Don’t worry, we’ll let you know your eligibility when we prepare your personalized quote.
Your protection starts as soon as your enrollment and payment are confirmed. You’ll also receive a detailed confirmation email for your records.
Not always. Most issues are resolved through remote diagnostics. If a site visit is needed, the app will alert you that your system is down. That’s your cue to call us and schedule a visit. We handle all coordination once your appointment is set.
In most cases, your Enphase Care plan is non-transferable. Simply reach out to our support team, and we’ll be glad to walk you through the transfer process.
Enphase Care is available across all 50 U.S. states.
If your system has an issue during Enphase Care enrollment that requires an in-person service visit, a one-time $399 Truck Roll Fee covers the cost of sending a qualified technician to your home. This includes travel, on-site diagnostics, and the work needed to assess the issue. The fee will be clearly shown before you enroll in Enphase Care, so you’ll know what to expect as we work to get your system up and running.
